Policies

Metro Investigations, LLC Terms of Use

Last updated: August 21, 2024

Metro Investigations, LLC and/or its affiliates (“Metro”, “we” or “us”) operate an online store (“Metro Client Portal”) located at this Portal Link from which you may purchase products and services. These Terms of Use apply to the content and functionality of the Metro Client Portal, and to Metro Investigations, LLC.

1. Information that you provide to Metro

You may give us information about yourself when you visit the Metro Client Portal. Our Digital Information Section below explains our practices with respect to that information. We may need to send you email and text messages in order to, for example, verify your identity or provide you with important information. You authorize us to send those messages when you visit the Metro Client Portal and provide your contact details. Standard text or data charges may apply to text messages. Where offered, you may disable text message notifications by responding to any such message with “STOP”, or by following instructions provided in the message. However, by disabling text messaging, you may be disabling important security controls and may increase the risk of loss to your business.

2. Metro Client Portal IP

As between you and Metro, Metro and its licensors exclusively own all rights, title, and interest in the patents, copyrights (including rights in derivative works), moral rights, rights of publicity, trademarks or service marks, logos and designs, trade secrets, and other intellectual property embodied by, or contained in the Metro Client Portal (collectively, “Metro Client Portal IP”). Metro Client Portal IP is protected by copyright, trade secret, trademark, patent, and other intellectual property laws, and all rights in Metro Client Portal IP not expressly granted to you in these Terms of Use are reserved.

You may choose to or we may invite you to submit comments or ideas about improvements to the Metro Client Portal or our products or services (“Ideas”). If you submit an Idea to us, we will presume that your submission was voluntary, unsolicited by us, and delivered to us without any restrictions on our use of the Idea. You also agree that Metro has no fiduciary or any other obligation to you in connection with any Idea you submit to us, and that we are free to use your Ideas without any attribution or compensation to you.

3. Access to Metro Client Portal

Metro grants you a limited, revocable, non-exclusive, non-transferable license to access the Metro Client Portal. This license does not include a right to use any of the content and information, including product listings. U.S. Trademark law governs the terms and conditions that apply to your use of our logos. Your permissions and/or licenses are automatically terminated by any unauthorized use.

4. Products, Content and Specifications

Details of the products and services available for purchase in the Metro Client Portal (“Metro Investigations”) are set out in the Metro Client Portal. All features, content, specifications, products and prices of products and services described or depicted in this Metro Client Portal are subject to change at any time without notice. Unless expressly noted, all weights, measures and similar descriptions are approximate and are provided for convenience purposes only. Packaging may vary from that shown, and the appearance of a product in reality may differ from its appearance to you on the Metro Client Portal due to the limitations of the systems that you use to access the Metro Client Portal. The inclusion of any products or services in the Metro Client Portal at a particular time does not imply or warrant that these products or services will be available at any time. Occasionally, the manufacture or distribution of a certain product or service may be delayed for a number of reasons. In such an event, we will make reasonable efforts to notify you of the delay and keep you informed of the revised delivery schedule. By placing an order, you represent that the products ordered will be used only in a lawful manner.

5. Subscriptions

a. Subscription terms. We may offer you the ability to purchase subscriptions via the Metro Client Portal. Terms specific to a subscription will be disclosed to you at or prior to the time at which you purchase the subscription, and by purchasing the subscription you are agreeing to those terms.

b. Free trials and promotional periods. If a subscription commences with a free trial or a promotional period, you will have the right to cancel the subscription prior to the end of the trial or period. If we do not provide you with an online cancellation mechanism, then you may exercise this cancellation right by contacting us. We will email you prior to the end of the free trial or promotional period to remind you that the trial or period is coming to an end, and to give you an opportunity to cancel before the commencement of the paid period. If you do not cancel, we will bill you at the end of the free trial or promotional period, and your subsequent cancellation rights will be in accordance with the terms specific to the subscription.

c. Cancellation. Your cancellation rights, and the mechanism via which you may notify us of your decision to cancel, will be disclosed to you at or prior to the time at which you purchase a subscription.

6. Your account

We may require that you create an account to access the Metro Client Portal, including to make purchases. If we do so, you must provide accurate information about yourself when you create an account and ensure that you update us if that information changes. You must ensure that your login details remain confidential. You are responsible for any activity, including any purchases made, under your account. We reserve the right to terminate your account or access at any time and for any reason.

7. Refund, Delivery, Cancellations, Shipping and Returns

a. Refund. Once investigative time is blocked off of AGENCY’S schedule to conduct an investigation, refunds are not given. In the rare occurrence that we are unable to perform, AGENCY will refund retainers minus time or resources expended to that point. Generally, pre-surveillance visits will be made to determine setup locations, communications with clients in excess of 30 minutes, skip traces, asset reports, locate reports, etc will occur prior to beginning any investigation. These services will be subtracted from any refund made.

b. Delivery. Final reports will be provided to CLIENT upon request within 7 days of the conclusion of the requested work. Cases requiring formal written reports should be requested by CLIENT early on to ensure detailed notes, time shots and video are made and retained.

c. Return policy – We do not accept returns as no physical goods are sold. Reports are considered part of the services offered and are non refundable due to costs incurred through data brokers. However, at our discretion, be given a substitute report if we provide you with an item that does not match what you purchased. For example, you order a locate report on someone and are given a report on the wrong person. You agree that you will pay the taxes and duties as required by law.

d. Cancellation. CLIENT will provide AGENCY with a minimum forty-eight (48) hour acknowledged notice in the case of any cancellation of scheduled investigative activity. Failure to do so is at the risk of not being allowed to reschedule. Notification shall be in the form of email to office@metroky.com or via text to 502-345-9967.

e. Shipping. This section applies to any physical goods that may be offered by Metro Investigations, LLC in the future. For clarity, this section applies despite any contrary terms in any invoice or purchase order. Orders are shipped using carriers selected by Metro. The shipping fees will be charged to the CLIENT. Costs will be provided to you before you confirm your order when possible. If we provide you with an estimated shipping date or cost, the estimated delivery date or cost is not guaranteed, and inventory shortages, carrier fees or events beyond our control could impact the delivery date and fees incurred. Metro is not liable for delivery later than the estimated delivery date, or for any loss, damage, or penalty you may incur from a delay in shipment or delivery. Unless otherwise noted in the product description, each Metro Client Portal Product will be delivered FCA delivery location (as such location is designated on the applicable order) (Incoterms 2010).

8. Sanctions and export policy

You may not use the Metro Client Portal or purchase any Metro Client Portal Product in or for the benefit of a country, organization, entity, or person embargoed or blocked by any government, including those on sanctions lists identified by the United States Office of Foreign Asset Control (OFAC). We do not claim, and we cannot guarantee that the Metro Client Portal or any Metro Client Portal Product is or will be appropriate or available for any location or jurisdiction, comply with the laws of any location or jurisdiction, or comply with laws governing export, import, or foreign use.

9. No warranties

We provide the Metro Client Portal, Metro Client Portal IP and services of  Metro Investigations, LLC “as is” and “as available”, without any express, implied, or statutory warranties of title, merchantability, fitness for a particular purpose, noninfringement, or any other type of condition, warranty or guarantee. No data, documentation or any other information provided by Metro or obtained by you from or through the Metro Client Portal – whether from Metro or another entity, and whether oral or written – creates or implies any warranty from Metro to you.

Metro disclaims any knowledge of, and does not guarantee: (a) the accuracy, reliability, or correctness of any data provided through the Metro Client Portal; (b) that the Metro Investigations will meet your specific needs or requirements; (c) that the Metro Client Portal will be available at any particular time or location, or will function in an uninterrupted manner or be secure; (d) that Metro will correct any defects or errors in the Metro Client Portal; or (e) that the Metro Client Portal is free of viruses or other harmful code. Use of data, products or services that you access, purchase or download through the Metro Client Portal is done at your own risk – you are solely responsible for any damage to your property, loss of data, or any other loss that results from such access, purchase or download.

Nothing in these Terms of Use operates to exclude, restrict or modify the application of any implied condition, warranty or guarantee, or the exercise of any right or remedy, or the imposition of any liability under law to the extent that doing so would: (a) contravene that law; or (b) cause any term of this agreement to be void.

10. Limitation of liability

Under no circumstances will Metro be responsible or liable to you for any indirect, punitive, incidental, special, consequential, or exemplary damages resulting from your use or inability to use the Metro Client Portal or for the unavailability of the Metro Client Portal, or for lost profits, personal injury, or property damage, or for any other damages arising out of, in connection with, or relating to these Terms of Use or your use of the Metro Client Portal, even if such damages are foreseeable, and whether or not you or Metro has been advised of the possibility of such damages. Metro is not liable, and denies responsibility for, any damages, harm, or losses to you arising from or relating to hacking, tampering, or other unauthorized access or use of the Metro Client Portal or your failure to use or implement anti-fraud measures, security controls, or any other data security measure. Metro further denies responsibility for all liability and damages to you or others caused by (a) your access or use of the Metro Client Portal inconsistent with our instructions; (b) any unauthorized access of servers, infrastructure, or data used in connection with the Metro Client Portal; (c) any bugs, viruses, or other harmful code that may be transmitted to or through the Metro Client Portal; (d) any errors, inaccuracies, omissions, or losses in or to any data provided to us; (e) third-party content provided by you; or (f) the defamatory, offensive, or illegal conduct of others.

You agree to limit any additional liability not disclaimed or denied by Metro in relation to the Metro Client Portal, Metro Client Portal IP, and Metro Investigations, to your direct and documented damages; and you further agree that under no circumstances will any such liability exceed in the aggregate the greater of the amounts paid by you to Metro during the three-month period immediately preceding the event that gave rise to your claim for damages, and USD $20.

These limitations on our liability to you will apply regardless of the legal theory on which your claim is based, including contract, tort (including negligence), strict liability, or any other theory or basis.

11. Disputes

a. Binding Arbitration: In the event that there is a dispute, claim or controversy arising out of or relating to statutory or common law claims, the breach, termination, enforcement, interpretation or validity of any provision of these Terms of Use, and the determination of the scope or applicability of your agreement to arbitrate any dispute, claim or controversy originating from these Terms of Use, but specifically excluding any dispute principally related to either party’s intellectual property (which such dispute will be resolved in litigation before the United States District Court for the Western District of Kentucky), will be determined by arbitration in Louisville, Kentucky before a single arbitrator. The arbitration will be administered by the American Arbitration Association under its Commercial Arbitration Rules. The Expedited Procedures of the American Arbitration Association’s Commercial Arbitration Rules will apply for cases in which no disclosed claim or counterclaim exceeds $75,000 (exclusive of interest, attorneys’ fees and arbitration fees and costs). Where no party’s claim exceeds $25,000 (exclusive of interest, attorneys’ fees and arbitration fees and costs), and in other cases in which the parties agree, Section E-6 of the Expedited Procedures of the American Arbitration Association’s Commercial Arbitration Rules will apply. The arbitrator will apply the substantive law of the State of Kentucky, exclusive of its conflict or choice of law rules. If the American Arbitration Association is no longer in business, or refuses or declines to administer any dispute between the parties brought before it, either party may petition the United States District Court for the Western District of Kentucky to appoint the arbitrator. Nothing in this paragraph will preclude the parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. The parties acknowledge that this Agreement evidences a transaction involving interstate commerce. Notwithstanding the provisions in this paragraph referencing applicable substantive law, the Federal Arbitration Act (9 U.S.C. §§ 1-16) will govern any arbitration conducted pursuant to these Terms of Use.

Either party may commence arbitration by providing to the American Arbitration Association and the other party to the dispute a written demand for arbitration, setting forth the subject of the dispute and the relief requested.

b. Service of Process: Each party hereby irrevocably and unconditionally consents to service of process through personal service at their corporate headquarters, registered address, or primary address (for individuals or sole proprietors). Nothing in these Terms of Use will affect the right of any party to serve process in any other manner permitted by law.

c. Class Waiver: To the fullest extent permitted by law, each of the parties agrees that any dispute arising out of or in connection with these Terms of Use, whether in arbitration or in court, will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim or dispute proceeds in court rather than through arbitration, each party knowingly and irrevocably waives any right to trial by jury in any action, proceeding or counterclaim arising out of or relating to these Terms of Use or any of the transactions contemplated between the parties.

d. Provision of an Award: Subject to the limitations of liability identified in these Terms of Use, the appointed arbitrators may award monetary damages and any other remedies allowed by the laws of the State of Kentucky. In making a determination, the arbitrator will not have the authority to modify any term or provision of this Agreement. The arbitrator will deliver a reasoned written decision with respect to the dispute (the “Award”) to each party, who will promptly act in accordance with the Award. Any Award (including interim or final remedies) may be confirmed in or enforced by a state or federal court located in Louisville, Kentucky. The decision of the arbitrator will be final and binding on the parties, and will not be subject to appeal or review.

e. Fees: Each party will advance one-half of the fees and expenses of the arbitrators, the costs of the attendance of the arbitration reporter at the arbitration hearing, and the costs of the arbitration facility. In any arbitration arising out of or related to these Terms of Use, the arbitrators will award to the prevailing party, if any, the costs and attorneys’ fees reasonably incurred by the prevailing party in connection with those aspects of its claims or defenses on which it prevails, and any opposing awards of costs and legal fees awards will be offset.

f. Confidentiality: The parties will maintain the confidential nature of the arbitration proceeding, the hearing and the Award, except (i) as may be necessary to prepare for or conduct the arbitration hearing on the merits, (ii) in connection with a court application as contemplated above for a preliminary remedy, or confirmation of an Award or its enforcement, (iii) our disclosure of the Award in confidential settlement negotiations, or (iv) as otherwise required by applicable laws. The parties, witnesses, and arbitrator will treat as confidential and will not disclose to any third person (other than witnesses or experts) any documentary or other evidence produced in any arbitration hereunder, except as required by law or except if such evidence was obtained from the public domain or was otherwise obtained independently from the arbitration.

g. Conflict of Rules: In the case of a conflict between the provisions of this Section 11 and the rules governing arbitration identified in Section 11.a, the provisions of this Section 11 will prevail. If any provision of these Terms of Use to arbitrate is held invalid or unenforceable, it will be so held to the minimum extent required by law and all the other provisions will remain valid and enforceable.

12. Applicable law

By using the Metro Client Portal, you agree that the laws of the state of Kentucky, USA, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and Metro.

13. Modification and severability

We have the right to change or add to the terms of these Terms of Use at any time, solely with prospective effect, and to change, delete, discontinue, or impose conditions on use of the Metro Client Portal by posting such changes on our website or any other website we maintain or own. You can access a copy of the current version of these Terms of Use on our website at any time. You can find out when these Terms of Use were last changed by checking the “Last updated” date at the top of the page.

14. Our address

Metro Investigations, LLC

18300 Highway 148

Fisherville, Kentucky 40023, USA

www.Metroky.com

DIGITAL POLICIES: Metro Investigations, LLC (METRO) values its visitors’ privacy.  This privacy policy is effective January 1, 2021; it summarizes what information we might collect from a registered user or other visitor (“you”), and what we will and will not do with it. Please note that this privacy policy does not govern the collection and use of information by companies that METRO does not control, nor by individuals not employed or managed by METRO. If you visit a Web site that we mention or link to, be sure to review its privacy policy before providing the site with information.

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. “Personally identifiable information” means information that can be used to identify you as an individual, such as, for example:

• your name, company, email address, phone number, billing address, and shipping address
• your user ID and password
• any account-preference information you provide us
• your computer’s domain name and IP address, indicating where your computer is located on the Internet
• session data for your login session, so that our computer can ‘talk’ to yours while you are logged in

If you do provide personally identifiable information to us, either directly or through a reseller or other business partner, we reserve the right to treat the information as property of METRO. All information technology assets of METRO are protected in a legal and reasonable manner.

Other information we collect: We may collect other information that cannot be readily used to identify you, such as (for example) the domain name and IP address of your computer. We may use this information, individually or in the aggregate, for technical administration of our Web site(s); research and development; customer and account administration; and to help us focus our marketing efforts more precisely.

Cookies: METRO uses “cookies” to store personal data on your computer. We may also link information stored on your computer in cookies with personal data about specific individuals stored on our servers. If you set up your Web browser (for example, Internet Explorer or Firefox) so that cookies are not allowed, you might not be able to use some or all of the features of our Web site(s).

External data storage sites: We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Your privacy responsibilities: To help protect your privacy, be sure:

• not to share your user ID or password with anyone else;
• to log off the METRO Web site when you are finished;
• to take customary precautions to guard against “malware” (viruses, Trojan horses, bots, etc.), for example by installing and updating suitable anti-virus software.

Notice to European Union users: METRO‘s operations are located in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) to the United States. By providing personal information to us, you are consenting to its storage and use as described herein.

Information collected from children: You must be at least 13 years old to use METRO‘s Web site(s) and service(s). METRO does not knowingly collect information from children under 13. (See the [U.S.] Children’s Online Privacy Protection Act.)

Changes to this privacy policy: We reserve the right to change this privacy policy as we deem necessary or appropriate because of legal compliance requirements or changes in our business practices. No notification will be given when this occurs.

Questions or comments: If you have questions or comments about METRO’s privacy policy, send an email to support@metroky.com, or contact us via any of the ways described on this website. Thank you for choosing Metro Investigations, LLC!

Terms of Service: METRO maintains the Site as a service to its visitors, subject to the following terms and conditions concerning the use of the Site (“Terms of Use”). When you use the Site, you accept the Terms of Use; if you do not agree to the Terms of Use you may not use the Site. METRO reserves the right to modify content on the Site and these Terms of Use periodically without prior notice.

Use of Content on the Site: You may view, download, and print contents from the Site subject to the following conditions: (a) the content may be used solely for information purposes; and (b) the content may not be modified or altered in any way. You may not republish, distribute, prepare derivative works, or otherwise use the content other than as explicitly permitted herein.

You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Metroky.com without the express written consent of METRO. You may not use any meta tags or any other “hidden text” utilizing metroky.com’s name or trademarks without the express written consent of METRO. You may not use any of METRO logos or other proprietary graphic or trademark as part of the link without express written permission.

You may not republish any RSS feed or other content of Metroky.com beyond US Copyright “Fair Use” without the express written permission of METRO. You do not acquire any ownership rights to any content in the Site.

Reviews, Comments, Communications, and Other Content: You may submit comments and provide other content so long as the content is not obscene, illegal, threatening, or defamatory and so long as the content does not invade the privacy or infringe the intellectual property of a third party. Further, such content may not contain software viruses, mass mailings, chain letters, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of the information.

By submitting information, you grant METRO a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to reproduce, use, modify, publish, adapt, translate, create derivative works from, distribute, and display such content throughout the world in any media. By submitting information, you also represent and warrant that that the content is accurate; you own or have permission to use the content that you submit; and that use of the content will not cause injury to any person or entity.

Products and Services Offered on the Site: METRO offers products and services on the Site. When you enroll to obtain a product or service from our Site, you accept the specific agreement applicable to that product or service. Your use of any such product or service offered on the Site is governed by the terms and conditions in the agreement for that product or service.  Except as provided in that agreement, Metroky.com does not warrant that any product descriptions or content contained in this website is accurate, current, reliable, complete, or error-free.

Copyright Information: The Site and the content within the Site are the property of METRO or its suppliers and are protected by United States copyright laws and international treaty provisions. The compilation, organization and display of the content used on and in connection with this Site are the exclusive property of Metroky.com. We reserve all rights in the Site and its content not specifically granted in any agreements with Metroky.com or in the Terms of Use.

Copyright Complaints: METRO respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please follow our Notice and Procedures for Making Claims of Copyright Infringement below. Pursuant to the Digital Millennium Copyright Act if you believe that you hold a claim of copyright infringement against METRO, submit notice of your claim to the following: office@metroky.com. To be effective, the notification of your claim of copyright infringement should be written and should include the following:

• A statement that you are the owner of the exclusive right you claim has been infringed, or a statement that you are authorized to act on behalf of the owner of an exclusive right that has allegedly been infringed.
• A statement, under penalty of perjury, that the information in the notification is accurate.
• Your signature. (The signature may be electronic.)
• The identification of the copyrighted work you claim has been infringed. (If you claim that multiple copyrighted works have been infringed you can submit one notification with a list of the allegedly infringed works.)
• Identification of the material that you claim to be infringing and information reasonably sufficient to permit METRO to locate the material (a URL).
• Information reasonably sufficient to permit Metroky.com to contact you, including your address, telephone number, fax number and, if available, an electronic mail address. You can provide contact information for the owner of the exclusive right that you claim has been infringed if you are not the owner, but rather authorized to act on behalf of the owner.
• A statement you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.

METRO will respond to any DMCA complaints in a timely manner. Should you be the copyright holder of a specific piece of content featured on this site without your permission, METRO will remove it in a timely manner once notified.

Privacy Statements: Because we respect your right to privacy, we have developed a Privacy Policy to inform you about our privacy practices. Please view the Privacy Policy above to learn more about our privacy guidelines.

Third Party Web Sites and Information: The Site may provide hyperlinks to third party websites or access to third party content. Metroky.com does not control, endorse, or guarantee content found in such sites. You agree that Metroky.com is not responsible for any content, associated links, resources, or services associated with a third party site. You further agree that METRO shall not be liable for any loss or damage of any sort associated with your use of third party content. Links and access to these sites are provided for your convenience only.

Surveys: METRO may, from time to time, conduct voluntary surveys of visitors to the site to obtain aggregate demographic information about them. Should such a survey be considered desirable, appropriate requested permission will be given limited to the use intended and no personal details will be traceable or associated with specific individuals.

Disclaimer: Except as expressly stated in an agreement between you and METRO, all content, services, products and software provided on this web site are provided “as is” without warranty of any kind, either express or implied. METRO and its suppliers and licensors disclaim all warranties, express or implied including, without limitation, those of merchantability, fitness for a particular purpose and non-infringement. You are solely responsible for the appropriateness of the site, its content, and the products and services offered by METRO on the site for your intended application and use. METRO does not warrant that the site, its content, or the products and services it offers on the site meet your requirements. Subject to the terms of any agreement between you and METRO, its suppliers and licensors shall not be liable for any direct, indirect, special, consequential, incidental, or punitive damages, even if METRO, its suppliers or licensors have been advised of the possibility of such damages. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

Indemnity: You agree to defend, indemnify, and hold harmless METRO, its employees, attorneys, and agents (“Indemnitees”) against all claims, expenses, liabilities, losses, costs, and damages, including reasonable attorney’s fees, that the Indemnitees may incur (i) in connection with your use of the Site or any hyperlinked web site or (ii) resulting from content you supply.

Applicable Laws: All matters relating to access and use METRO’s website, including any society owned derivatives thereof shall be governed by the laws of the Commonwealth of Kentucky and any applicable Federal statutes. In the event of a claim being brought in connection with the website:

• Voluntary mediation will be encouraged by the Society to the claimant as a cost saving measure for both parties.
• Should state court litigation be initiated, the required venue shall be Jefferson County, Kentucky.
• Should Federal litigation be initiated, venue shall be in the U.S. District Court for the Western District of Kentucky in Louisville, Kentucky.

If there is a determination that any provision of these Terms of Use is invalid or unenforceable, that determination will not affect the rest of the Terms of Use and the Terms of Use shall be deemed amended to the minimum extent necessary to make them valid and enforceable.

Contact Information: If you have any questions regarding these Terms of Use, please contact us at METRO office@metroky.com

Social Media/Forum Rules: Registration to the METRO forum is free for clients granted access. METRO expects that forum posters abide by the rules and policies detailed herein.

Although the administrators and moderators of METRO’s forums attempt to keep all objectionable messages off this forum, it is impossible to review all messages. All messages express the views of the author, and the METRO will not be held responsible for the content of any message.

METRO reserves the right to ban, suspend or delete the accounts of any members if deemed necessary due to member conduct without warning. METRO reserves the right to edit / delete any content that is deemed inappropriate.